The First 365 Days offers workshop courses subject to availability of tutors and course material.

    1. If you have to cancel your booking for any reason, please let us know. No refunds will be given for cancellations, except in exceptional circumstances. We will send you a receipt so that you can charge the fee to your accounts. (Courses may be an allowable expense for tax.)
    2. Confirmation emails are usually sent out a month before a course. If you have applied for a course that is already full, we will contact you to inform you of the situation.
    3. Courses occasionally have to be cancelled because we have had too few bookings. We do all that we can to avoid this, but it is not possible to run a course if only a few people have applied. Confirmation emails will be sent out one month before the course. You will, of course, be informed as soon as possible if the course is cancelled.
    4. The First 365 Days cannot be held responsible for travel or accommodation costs paid before a course has been confirmed, so please do not pay for travel arrangements before you have received your confirmation email (or alternatively, contact the office to confirm that a course is going ahead). Please note that the confirmation email saying that the course is going ahead is not the same email which you will receive acknowledging your booking.
    5. In the unlikely event that you do not receive an email or the course information you are expecting, please contact the office  to make enquiries.
    6. Please read the course information when it arrives and check that the details are correct. Contact the office at once if anything looks wrong.
    7. If you have any questions regarding a booking you have made or would like to make, please contact the office . We will work with you to address any problems that arise.
    8. Course materials are the intellectual property of the First 365 Days and may not be reproduced, circulated or distributed; they are provided solely for your own use as the student enrolled on the course for which you have paid.
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